理想汽车2025年度用车报告
Xin Lang Cai Jing·2026-01-07 04:27

Core Insights - The report highlights that in 2025, the company supported over 1.54 million families in their journeys, showcasing a significant user base and engagement [2][48]. Group 1: Driving Metrics - The total mileage driven by users reached 26.19 billion kilometers, equivalent to 655,000 laps around the Earth [6][51]. - The breakdown of driving distance includes 9.62 billion kilometers from fuel-driven vehicles and 16.57 billion kilometers from pure electric vehicles [6][51]. - The longest single vehicle mileage recorded was 188,000 kilometers [6][51]. Group 2: Advanced Driver Assistance - The total mileage covered using assisted driving features was 3.07 billion kilometers, with a total usage time of 37.29 million hours [9][53]. - The top three cities for assisted driving activation were Chengdu, Hangzhou, and another unspecified city [10][53]. - The system successfully avoided potential accidents 8.22 million times and extreme accidents 16,172 times [12][55]. Group 3: User Engagement with AI Features - The AI assistant was activated 2.52 billion times, with 170 million instances of commands issued without wake-up prompts [14][57]. - The most popular topics for AI interactions included automotive inquiries and health-related questions [14][57]. - The AI assistant also facilitated 1.95 million instances of parking fee payments through Alipay [14][57]. Group 4: In-Car Entertainment and Comfort - The total usage time for entertainment screens in the vehicle was 110 million hours, with significant time spent on watching shows and listening to music [60][61]. - The most popular movie among families was "Ne Zha," while the favorite song was "The Only" [60][61]. - The vehicle's features also included 1.7 billion hours of sofa usage while parked, indicating a focus on comfort [60][61]. Group 5: Charging Infrastructure - The company established 3,907 charging stations across 286 cities, with a total annual charging volume of 530 million kilowatt-hours [33][73]. - The average charging time for pure electric users at fast charging stations was 10.9 minutes [33][73]. - The charging network provided services for 19.53 million times to the company's users and 10.82 million times to users of other brands [33][73]. Group 6: Customer Service and Community Engagement - The company operated 548 retail centers and 171 delivery centers across 159 cities, providing extensive customer service [35][76]. - Roadside assistance was provided 101,000 times, with the longest rescue operation covering 1,482 kilometers [35][76]. - The community engagement included over 422,000 posts and 300 events throughout the year, fostering a strong user community [38][79].