Jiang Nan Shi Bao·2026-01-07 05:03Core Viewpoint - A bank manager at Nantong Haimen Samsung Branch successfully intercepted a telecom fraud case, demonstrating the bank's commitment to protecting customers' financial safety and enhancing fraud awareness [1][2]. Group 1: Incident Overview - The incident began with a customer attempting to sell used clothing on an online platform, where a buyer claimed that the customer's account was frozen due to incomplete certification and requested a transfer of 10,000 yuan to "unfreeze" the account [1]. - The customer, eager to complete the transaction, transferred 5,000 yuan and sought additional funds through a loan platform, triggering a bank risk control alert that temporarily froze her account [1]. Group 2: Bank's Response - Upon the customer's arrival at the bank, the manager, using his fraud prevention experience, identified the situation as a typical telecom scam and advised the customer against proceeding with the transaction [2]. - The manager explained the common tactics used in such scams and recommended that the customer report the incident to the police to protect her legal rights [2]. Group 3: Bank's Commitment to Fraud Prevention - The successful interception of the fraud case highlights the bank's strong business acumen and sense of responsibility, as well as its effective consumer rights protection efforts [2]. - The bank has prioritized fraud prevention through various initiatives, including in-branch presentations and case sharing, to enhance customers' awareness of fraud risks [2]. - The bank plans to continue strengthening its financial security measures to safeguard customers' assets in the future [2].