酒店好差评，可“刷”亦可“删”？

Group 1 - A case involving the illegal acquisition of personal information through a shared charging line business has emerged, revealing a gray industry chain that uses "free review management" as bait to obtain massive amounts of accommodation information [1] - In August 2023, a hotel manager in Baoshan District reported a suspicious sales call offering free "good review and bad review deletion" services in exchange for cooperation in installing shared charging lines [1] - The criminal group led by Dong and others established companies J and Y, collaborating with company C to promote charging line services to hotels nationwide, promising to return most of the fees generated from guests back to the hotels while offering "online review management" as a key selling point [1] Group 2 - The sales team of company J illegally obtained nearly 80,000 accommodation records from over 150 hotels, while company C acquired an additional 8,000 records [2] - The Baoshan District Prosecutor's Office has initiated public prosecution against Dong, Xu, Sui, Song, Li, and others for the illegal acquisition of personal information, with charges deemed particularly serious [2] - Criminal and civil public interest lawsuits have been filed against the involved hotels, demanding compensation for damages and public apologies [3]