“好房子”需要好服务 如何提升物业服务质量？

Group 1 - The demand for diverse living services is increasing due to an aging society, faster life pace, and growing needs for childcare and cleaning services [1] - Property service companies are entering communities to provide services, leveraging their proximity to residents and enhancing their potential to offer living services [1] - The "Quality Improvement Action for Property Services" aims to enhance service quality through coordination among community organizations and property service enterprises [1] Group 2 - Key areas for improving property service quality include maintenance of shared facilities, environmental upkeep, order maintenance, greening, and customer service response [2] - Digital and intelligent transformation is essential for property service enhancement, utilizing IoT and AI technologies to create smart property platforms [2] - There are ongoing issues in property services, such as failure to fulfill contracts and encroachment on public benefits, prompting the need for concentrated rectification efforts [2] Group 3 - Property service enterprises are encouraged to extend their services into areas like elderly care, childcare, housekeeping, culture, and health, promoting a "Property Service + Living Service" model [3] - The property service sector is expected to experience significant growth, with opportunities for integrating traditional management with daily resident needs [3] - There is a call for optimizing the development environment for property services, increasing policy support, and enhancing regulatory frameworks to improve service quality [3]