助推营商环境优化 河南固始政务服务“加速跑”

Core Viewpoint - The article highlights the significant improvements in the administrative service efficiency in Gushi County, Henan Province, showcasing a commitment to enhancing the business environment through streamlined processes and innovative service models [1][2]. Group 1: Administrative Service Enhancements - Gushi County has implemented a comprehensive upgrade to its administrative services, integrating 56 functional departments and 2,706 service items into a centralized service hall, allowing for a "one-stop" service experience [1]. - The county has established a "cross-province service" window, signing agreements with 13 provinces and 46 regions, and has introduced 401 local特色 "cross-province service" items [1]. - A remote virtual window has been set up in collaboration with Suzhou, Jiangsu, enabling remote assistance for businesses [1]. Group 2: Business Support Services - The county has created dedicated areas within the service hall for business support, transforming traditional service windows into a more interactive "meeting-style" service, offering a range of one-stop services including consultation, guidance, and document processing [1]. - Additional services such as free copying, mailing, and seal engraving are provided to alleviate the burden on businesses [1]. Group 3: Continuous Service Availability - Gushi County has introduced a 365-day "non-stop" service model, allowing over 120 high-frequency services to be available during holidays, complemented by a 24-hour self-service hall [2]. - The county has conducted 155 sessions of extended service during holidays, processing over 12,000 business transactions and receiving more than 12,000 consultations [2]. - A "problem resolution" window has been established to address service bottlenecks, receiving over 4,000 consultations and suggestions, leading to a decrease in complaints [2]. Group 4: Future Plans - The administrative service center plans to deepen the "one-window acceptance, separation of review" reform, expand the coverage of the "big comprehensive window," and optimize cross-province and assistance services to enhance the business environment further [2].