喝星巴克和住亚朵的,其实都是同一类人
Xin Lang Cai Jing·2026-01-07 09:57

Core Viewpoint - Starbucks aims to differentiate its growth strategy amidst ongoing price wars and expansion in the Chinese coffee market by enhancing its membership offerings through partnerships with brands like Atour Group, Hilton, and China Eastern Airlines [2][4][11]. Group 1: Membership Strategy - Starbucks has announced a joint membership program with Atour Group, allowing members to enjoy benefits such as free room upgrades, free breakfast, and double points when using each other's services [2]. - The company has a significant membership base, with over 160 million members expected by November 2025, and 25 million active members within 90 days [5]. - The membership demographics of Starbucks and Atour show considerable overlap, targeting digital-savvy consumers who value efficiency in their purchases [5][6]. Group 2: Market Positioning - Starbucks has previously engaged in a price reduction strategy, but the adjustments were modest and selective, reflecting a careful approach to maintain brand integrity and profitability [4][15]. - The company operates 8,566 stores in China, while competitors like Luckin Coffee and Koolearn have significantly larger store counts, indicating a competitive landscape [14]. - Starbucks' sales from membership accounted for 74.4% of its revenue in the Chinese market for the fiscal year 2024, highlighting the importance of its membership strategy [10]. Group 3: Consumer Behavior and Trends - High-value members contribute significantly to Starbucks' profits, with a strong inclination towards premium products, indicating a focus on high-margin items [9][10]. - The evolving consumer landscape in China shows a shift towards price sensitivity and a demand for quality experiences, which Starbucks must navigate carefully [19][20]. - The partnership strategy allows Starbucks to reduce customer acquisition costs by leveraging shared user bases, enhancing the value proposition for both brands [8]. Group 4: Future Considerations - Starbucks is exploring further enhancements to its membership system, including the introduction of a new tier, "Diamond Membership," to better segment its customer base and increase engagement [11]. - The company is also considering adjustments to its product pricing, offerings, and store models in response to market changes and consumer preferences [20]. - The collaboration with local capital through a joint venture may influence Starbucks' strategies in pricing and market penetration, particularly in lower-tier markets [20].