破解个体维权局限 上海青浦多部门协同保护新业态劳动者

Core Viewpoint - The collaboration between the All-China Federation of Trade Unions and judicial authorities aims to protect the rights of new employment form workers, particularly in the express delivery industry, through a combination of legal supervision and algorithm regulation [1][3]. Group 1: Legal Framework and Mechanisms - The "One Letter and Two Documents" system is a crucial mechanism for labor rights protection, combining soft reminders and strict supervision to ensure compliance with labor laws [1]. - The Qingpu District is a model area for the transformation of the express delivery industry, housing major companies and employing over 570,000 direct workers, significantly contributing to regional economic development [1][3]. Group 2: Investigation and Evidence Collection - In March 2025, the Qingpu District Trade Union collected complaints from delivery workers regarding unfair assessments and deductions, leading to an investigation by the Qingpu District Prosecutor's Office [2]. - The prosecutor's office utilized modern technology to secure evidence related to delivery rules and penalty records, ensuring the legality and effectiveness of the evidence collected [2]. Group 3: Collaborative Efforts and Recommendations - The Qingpu District Prosecutor's Office issued public interest litigation recommendations to the local Human Resources and Social Security Bureau, urging them to enforce labor protection laws and optimize algorithm rules in the industry [3][5]. - A public hearing was organized to discuss algorithm fairness, involving various stakeholders, which clarified the legal obligations of companies regarding algorithm transparency and the collaborative responsibilities of regulatory bodies [4]. Group 4: Implementation of Changes - Following the prosecutor's recommendations, the Human Resources and Social Security Bureau prioritized algorithm compliance in the express delivery sector, conducting investigations and requiring companies to submit self-inspection reports [5]. - Multiple express delivery companies have since revised their payment algorithms to ensure direct payments to workers, with significant improvements in payment timelines and worker satisfaction [6]. Group 5: Impact on Workers - The reforms led to an average monthly income increase of 8% to 12% for delivery workers, with enhanced job satisfaction and a sense of security regarding their rights [6]. - The case exemplifies a new model for algorithm oversight, demonstrating the effectiveness of multi-departmental collaboration in protecting employee interests [7].