市场监管总局发布“高效办成一件事”两项新国标

Core Viewpoint - The recent implementation of two national standards by the State Administration for Market Regulation (National Standardization Administration) aims to enhance the efficiency of government services and support the construction of a digital government [1] Group 1: Integration of Government Services - The "Guidelines for Integrated Handling of Key Matters" standardizes the process of government service integration, focusing on key matters, platform functionality, service provision, and effectiveness verification [1] - The guidelines promote a shift from "dispersed handling" to "integrated service," breaking down data barriers across levels, regions, systems, departments, and businesses [1] - The initiative aims to significantly reduce the number of trips, document submissions, and processing times for businesses and citizens, aligning with the goals of reducing steps, materials, timelines, and costs [1] Group 2: Standardization of Service Halls - The "Guidelines for the Centralized Construction of Government Service Halls" provide standards for the management and construction of service halls, including layout, window setup, service optimization, and equipment management [1] - The guidelines aim to enhance service efficiency by standardizing online and offline service processes, addressing issues of multiple trips for citizens [1] - The goal is to create a comprehensive service model that integrates online and offline services, improving the overall experience for businesses and citizens [1] Group 3: Implementation and Training - The State Administration for Market Regulation will collaborate with relevant parties to promote the understanding and training of the two standards [1] - There is a focus on strengthening the implementation of these standards to optimize the business environment and continuously improve the standardization and convenience of government services [1]