为基层减负、提升便民利企服务质量,市场监管总局发布两项新国标
Xin Lang Cai Jing·2026-01-08 03:31

Group 1 - The core viewpoint of the news is the implementation of two national standards aimed at enhancing the efficiency of government services, specifically through the "Integrated Handling of Key Matters" and the "Centralized Construction of Government Service Halls" [1][2] - The "Integrated Handling of Key Matters" guideline focuses on standardizing the service process for key government services, promoting a shift from fragmented handling to comprehensive service, and facilitating data sharing across various levels and departments [1] - The guideline aims to significantly reduce the number of trips, document submissions, and processing times for businesses and citizens, aligning with the goals of reducing steps, materials, time, and costs in government services [1] Group 2 - The "Centralized Construction of Government Service Halls" guideline is designed to standardize the management and construction of service halls, addressing layout, service window setup, and operational management [2] - It aims to enhance service efficiency by integrating online and offline services, thereby reducing the need for citizens to make multiple trips for services and creating a seamless service experience [2] - The initiative seeks to establish a comprehensive service model that combines online accessibility with offline convenience, improving the overall satisfaction of businesses and citizens [2]

为基层减负、提升便民利企服务质量,市场监管总局发布两项新国标 - Reportify