Core Insights - China Dadi Insurance aims to enhance its role in financial services by focusing on its core responsibilities in insurance and contributing to national strategies, including technology insurance, inclusive insurance, pension insurance, and disaster insurance [2][3][7] Group 1: Financial Performance and Customer Service - The company processed over 23 million claims and paid out more than 31 billion yuan in insurance claims, benefiting over 32.4 million individuals [4] - The fastest claim settlement took only 2 minutes and 20 seconds, with the largest single claim exceeding 65 million yuan [4] - The company served over 350 million customers throughout the year [4] Group 2: Support for National Strategies - The company provided insurance services to over 170,000 corporate clients, paying out over 9.5 billion yuan, and supported over 130,000 small and micro enterprises with claims exceeding 6.3 billion yuan [10] - It also assisted over 680,000 students with claims totaling over 22 million yuan and provided coverage for nearly 2,000 schools with claims exceeding 51 million yuan [16] Group 3: Agricultural and Rural Support - The company provided insurance services for agricultural crops, with over 25,000 claims and payouts exceeding 600 million yuan, covering over 7 million acres [20] - Livestock insurance claims exceeded 130,000, covering over 2 million pigs and 330,000 cattle and sheep, with total payouts exceeding 600 million yuan [20] Group 4: Disaster Response and Risk Management - The company responded to various natural disasters, including heavy rains and earthquakes, with total payouts for disaster claims reaching nearly 99 million yuan for floods and over 2 million yuan for snowstorms [22][66] - It issued over 200 disaster warnings and sent out more than 290,000 messages, covering over 40 million customers [28] Group 5: Technological Advancements in Claims Processing - Over 40% of auto insurance customers completed claims online without needing to visit a physical location, and 80% of claims were processed through automated systems [36] - The company implemented drone and remote sensing technology for agricultural insurance, covering nearly 4 million acres [42] Group 6: Community Engagement and Consumer Education - The company conducted over 5,000 financial education activities, reaching approximately 56 million consumers [47] - It provided over 11 million visits for injury care and mediation services for elderly and disabled clients [53]
中国大地保险2025年理赔服务报告
Jin Rong Jie·2026-01-08 10:58