Logitech(US:LOGI) Mei Ri Jing Ji Xin Wen·2026-01-08 12:14Core Viewpoint - Logitech faced a global outage of its Logi Options+ software due to an expired certificate, affecting many users who reported malfunctioning mouse features and slow performance. The company is working on a fix and has acknowledged the issue [4][6]. Group 1: User Feedback and Issues - Numerous Logitech mouse users reported that their mouse function keys were not working and the Logi Options+ application could not load properly [1]. - Users experienced various issues, including slow mouse movement, missing shortcut keys, and malfunctioning scroll wheels, leading to frustration and attempts to reinstall the software [2]. - Some users discovered a temporary workaround by changing their system date to January 5, 2026, which allowed the software to function [2]. Group 2: Company Response and Resolution - Logitech's customer service confirmed the issue was due to an expired development certificate and stated that they are working on a fix [4]. - Following the official statement, some users continued to report that their mouse features were still not operational, indicating ongoing problems despite the acknowledgment from Logitech [2]. - The company has since provided a patch for users to download and reinstall the application, which has resolved the issue for many [6]. Group 3: Company Background and Financial Performance - Logitech, founded in 1981 and based in Switzerland, is a well-known global technology company listed on both the Swiss Stock Exchange (LOGN) and NASDAQ (LOGI), offering a range of products including keyboards, mice, headsets, and video conferencing equipment [7]. - In the second quarter of fiscal year 2026, Logitech reported revenues of $2.334 billion, a year-over-year increase of 5.88%, and a net profit of $316.7 million, reflecting a 10.22% growth compared to the previous year [8].