把好事办好，让少排队成常态

Core Viewpoint - The National Medical Insurance Administration aims to enhance the medical payment experience by implementing various payment methods, including facial recognition and mobile payments, within three years to reduce waiting times for patients [1]. Group 1: Payment System Improvements - The initiative focuses on streamlining payment processes to alleviate the burden of long queues for medical services, thereby improving patient experience [1]. - The plan includes the establishment of a convenient payment system that integrates healthcare, finance, and medical insurance, promoting collaboration among various departments to eliminate data barriers and process bottlenecks [1]. Group 2: Broader Healthcare Reforms - While reducing queues at payment windows is a positive step, there is a concern that other areas, such as medication pick-up lines, may become problematic, indicating the need for a comprehensive approach to healthcare reform [2]. - The focus on addressing existing pain points in the healthcare system is seen as a critical opportunity for further reforms, emphasizing the importance of coordinated efforts across different healthcare segments to prevent new issues from arising [2]. Group 3: Commitment to Service Quality - The initiative emphasizes the importance of not only technological upgrades but also enhancing service quality, particularly for vulnerable groups like the elderly, through measures such as "green channels" [1]. - The overall goal is to ensure that efficient service becomes the norm, thereby improving the quality of life for citizens [3].