事关“高效办成一件事” 两项新国标发布

Group 1 - The core viewpoint of the news is the implementation of two national standards aimed at enhancing the efficiency of government services, specifically focusing on "integrated handling of key matters" and "centralized construction of service halls" [1][2] - The "Integrated Handling of Key Matters" guideline aims to standardize the service process, facilitating a shift from fragmented handling to comprehensive service, thereby reducing the number of trips, document submissions, and processing times for businesses and citizens [1] - The guideline emphasizes breaking down data barriers across different levels, regions, systems, departments, and businesses to achieve precise sharing of government data, supporting the goal of reducing steps, materials, time, and costs in service delivery [1] Group 2 - The "Centralized Construction of Service Halls" guideline focuses on standardizing the management and construction of service halls, including the scientific layout of service locations and the optimization of service processes [2] - It aims to enhance the efficiency of window services and address issues of multiple trips required by citizens for offline services, creating a complementary relationship between online and offline services [2] - The guideline promotes a comprehensive service model that integrates online services and offline service windows, establishing a "one-stop online service and comprehensive offline service" approach [2]