大东区市场监管掌上审批更便捷

Core Insights - The article highlights the launch of a one-stop online customer service via WeChat by the Dadong District Market Supervision Administration, aimed at enhancing the business environment and streamlining administrative services [1][2] - This initiative allows businesses and citizens to complete various registration and approval processes digitally, significantly improving efficiency and convenience [1][2] Group 1 - The online customer service covers all aspects of business registration, food licensing, and special equipment and personnel certificate registration, providing a comprehensive "palm office" experience [1] - Users can access the service by following the official WeChat account and navigating through a user-friendly interface that consolidates essential information such as procedures, required materials, and processing times [1] - The service includes a feature for real-time consultation with customer service representatives, allowing users to input queries and receive prompt, accurate responses, thereby addressing common bottlenecks in the approval process [1] Group 2 - The one-stop online customer service eliminates the need for multiple visits to physical offices, transforming the approval process from "window running" to "palm office" and from "offline inquiries" to "online responses" [2] - This shift effectively reduces the burden on businesses and citizens, making government services more efficient and user-friendly [2] - The initiative embodies the principle of "more data running, less running for the public," significantly expediting administrative processes [2]