上海实践：智慧电力驱动一流营商环境

Core Viewpoint - The article highlights Shanghai's significant advancements in the electricity service sector, showcasing its top rankings in World Bank assessments and the transformative "FREE" service brand initiative that emphasizes user experience and proactive service delivery [1][2]. Group 1: Electricity Service Revolution - Shanghai has transitioned from a passive electricity service model to an active service approach, exemplified by the "FREE" service brand, which focuses on being Free, Rapid, Easy, and Excellent [1]. - The city has optimized electricity access processes, achieving an average connection time of 2 days, which ranks it among the best globally, just behind Hong Kong and Singapore [2]. - The "zero investment" policy for small and micro enterprises has been expanded to all user types, significantly reducing initial operational costs for businesses [2]. Group 2: Digital Empowerment and Reliability - Shanghai has prioritized the resilience of its power grid, achieving a supply reliability rate that ranks among the top in major global cities, with minimal average outage times [4]. - The implementation of automated monitoring and predictive maintenance systems has led to a significant reduction in overloaded transformer stations, enhancing the grid's capacity [4]. - A digital command system has improved the efficiency of fault repair processes, resulting in a decrease in outage incidents and repair quality complaints [4]. Group 3: Green Energy and Urban Development - Shanghai is actively leading the transformation of energy consumption to support the city's green and low-carbon transition, establishing a provincial-level virtual power plant management center [6]. - The city has initiated large-scale vehicle-to-grid (V2G) projects, enhancing the integration of electric vehicles into the power system [6]. - The scale of green electricity trading has reached a historical high, with annual transactions amounting to 90 billion kilowatt-hours, meeting the demands of multinational and export-oriented companies [6]. Group 4: Overall Impact on Urban Governance - The continuous service revolution, technological empowerment, and innovative models have redefined Shanghai's electricity service environment, making it more user-friendly and efficient [7]. - The advancements reflect not only technological progress but also an evolution in urban governance philosophy, supporting high-quality economic development [7].