京东互联网医院日均问诊咨询量超50万

Core Insights - JD Health's internet hospital has achieved a daily consultation volume exceeding 500,000, with a customer satisfaction rate of 98.9% [1][3] Group 1: Service Expansion - JD Health is enhancing its specialized service system, having upgraded its dermatology, mental health, and traditional Chinese medicine departments, with plans to add urology and oncology specialties by 2025 [1][3] - The company has established a comprehensive service model covering "medical, testing, diagnosis, and medication," allowing users to complete the entire diagnostic process from home [1][3] Group 2: Future Developments - By 2025, JD Health plans to further expand the integration of medical services and medical devices [1][3] - The company has developed a full support system for medical device brands, including communication with doctors, user management, and hospital scene engagement [1][3] Group 3: User Management and Research Support - JD Health utilizes its team of health managers and nutritionists, along with intelligent operational tools, to provide comprehensive health management for users [2][4] - The company is exploring online hospital scene integration through DTP services and public welfare projects, facilitating brand engagement in both hospital and external settings [2][4] - JD Health offers a digital research platform for medical device companies, enhancing clinical research efficiency through intelligent follow-up and data collection tools [2][4]