Core Insights - The company, Wanjie, achieved a record monthly delivery of over 57,000 new vehicles in December 2025, leading the high-end electric vehicle market with total deliveries surpassing 420,000 for the year [1] - Since its launch, Wanjie has delivered over 970,000 new vehicles, setting a benchmark for high-end breakthroughs in the Chinese electric vehicle market [1] Group 1: Service Excellence - Wanjie's commitment to "serving users wholeheartedly" is reflected in its comprehensive "Smart Enjoy Service" system, which has garnered multiple prestigious awards for service quality and customer satisfaction in 2025 [3] - The company launched a winter service campaign offering free vehicle health checks, original glass water refills, warm winter drinks, and customized winter driving guides, demonstrating a focus on user needs during seasonal changes [3] - Wanjie service team showcased its emergency response capabilities by assisting a customer involved in an accident, ensuring the protection of user rights and reinforcing trust in the brand [6] Group 2: Brand Recognition - Wanjie ranked first in the brand net promoter score (NPS) and has consistently led the brand development confidence index in the 2025 Jielan Road New Energy Vehicle Brand Health Research, indicating strong user endorsement of its products and services [8] - The brand has established a positive feedback loop where user experience drives word-of-mouth, which in turn boosts sales and validates product quality, contributing to a sustainable growth model [8] - By continuously improving its service system and focusing on user care, Wanjie is enhancing its brand influence and user loyalty, providing a model for high-quality development in the Chinese electric vehicle industry [8]
问界全系累计交付突破97万辆 智享服务定义豪华服务体验新高度
Quan Jing Wang·2026-01-09 08:11