RBC Avion Rewards Redemption

RBC Avion Rewards Redemption - Air CanadaHi EveryoneI recently redeemed Avion Rewards Points for an Air Canada Giftcard.They arrived in the mail and it was a piece of paper with giftcard inside. Somehow - it was thrown out and it was the same night as garbage day so its long gone. I am so frustrated! Spoke to one agent at RBC avion and they said there was no way they could help.Does anyone know if there's a way to get the giftcard re-issued & resent? Should I try again? Hypothetically, what if the gift car ...