打开“前门”，让民声有处说矛盾有人管 丹阳构建“一站式”解纷新格局

Core Viewpoint - Danyang City is transforming its social governance approach from "single-point breakthroughs" to "systematic governance," focusing on "source prevention, diversified resolution, legal protection, and intelligent support" to effectively manage conflicts and disputes [1] Group 1: Integration of Services - Danyang has established a "multi-center integration" model in its social governance center, combining the efforts of 11 permanent units and various rotating departments into a cohesive "4+11+X" functional matrix [2] - This centralized model allows citizens to resolve conflicts through a single entry point, significantly reducing administrative costs and time while breaking down departmental barriers for better information sharing and collaboration [2] - The center has integrated 931 professionals, including judges, prosecutors, police officers, and lawyers, into community grids, enhancing the resolution of complex disputes that fall between legal and emotional considerations [2] Group 2: Mechanisms for Conflict Resolution - Danyang has innovated a "six mechanisms" approach to ensure efficient and thorough conflict resolution, which includes timely prevention, standardized acceptance, precise assignment, effective supervision, efficient handling, and strict investigation [3] - The city has implemented a full-process closed loop from initial responsibility to assessment and supervision, promoting a legal framework for conflict resolution and utilizing a "one case, one code" management system for real-time progress tracking [3] - A multi-source information aggregation platform has been established to support a "red-yellow-blue" three-tier risk warning system, shifting governance from reactive to proactive measures [3] Group 3: Grassroots Governance and Technology - Danyang has advanced its "precision grid" initiative by establishing 5,507 micro-grids across 205 villages and communities, with 5,514 liaison officers ensuring comprehensive coverage [4] - This grassroots team reports over 25,000 events annually, achieving a high resolution rate of 99.7%, acting as both information gatherers and service deliverers [4] - The city is also developing "smart grids" and "visual command" systems to integrate data from various departments, creating a comprehensive database for risk assessment and service delivery [4]