研判2025！中国BOSS系统行业发展历程、产业链、市场规模、重点企业及未来展望：电信业务收入稳健增长与数字化转型，推动BOSS系统市场规模持续扩大[图]

Core Insights - The BOSS (Business Operation Support System) is crucial for telecom operators, integrating business and operational support systems, and is evolving rapidly with the advent of 5G and cloud services [1][12] - The market size of China's BOSS system industry is projected to grow from 177.1 billion yuan in 2014 to 255.43 billion yuan in 2024, with a compound annual growth rate (CAGR) of 3.73% [1][12] - By 2025, the market size is expected to reach 264.14 billion yuan, emphasizing the increasing investment in BOSS systems by telecom operators [1][12] Industry Overview - The BOSS system encompasses customer service, business operations, and management, focusing on key operational tasks like customer service and billing [4] - The system consists of four main functional modules: billing and settlement, business accounting, customer service, and decision support [4] Industry Development History - The BOSS system has evolved since the 1980s, initially focusing on basic billing and user management, and has integrated more functionalities over the decades [8][9] - The introduction of cloud computing and SaaS models from 2005 to 2010 significantly impacted the architecture and service delivery of BOSS systems [9] Market Size and Growth - The BOSS system market in China is expected to grow significantly, with the operational maintenance segment accounting for 207.1 billion yuan of the 255.43 billion yuan market size in 2024 [13] - Telecom business revenue in China is projected to increase from 1.13 trillion yuan in 2015 to 1.74 trillion yuan in 2024, with a CAGR of 4.91% [10] Key Players - Major companies in the BOSS system industry include AsiaInfo Technologies, Oriental Communications, Tianyuan Dike, and China Mobile, among others [2][11] - AsiaInfo Technologies is a leading provider in the sector, focusing on digital transformation and cloud services [14] Future Trends - The BOSS system is expected to transition towards a platform-based model, enabling telecom operators to quickly deploy new services and integrate with third-party applications [16] - AI and big data analytics will play a crucial role in enhancing real-time decision-making capabilities within BOSS systems [17] - The cloudification of BOSS systems will lead to a unified operational framework, breaking down silos and improving operational efficiency [18]