上海一男子崩溃求救：有家难回！根本进不了门……网友狠狠共情了

Core Viewpoint - The increasing adoption of smart locks in residential areas has led to convenience for many, but it has also created significant challenges for some users, particularly during winter months when issues like dry skin and fingerprint recognition failures occur [1][10][13]. Group 1: User Challenges - Many users report difficulties with fingerprint recognition due to dry skin in winter, leading to frustration and inconvenience [1][7]. - Specific cases highlight individuals, such as Mr. Huang, who experience severe skin conditions that prevent their fingerprints from being recognized, resulting in being locked out of their homes for extended periods [10][15]. - Users have expressed confusion over the inability to use alternative access methods, such as passwords, despite the smart locks having this capability [15][18]. Group 2: Management Response - The management of public rental housing has stated that the use of fingerprint locks is intended to prevent unauthorized access and subletting, which is against regulations [18]. - In response to Mr. Huang's situation, the management provided a more flexible solution by issuing a key card, allowing him access even when fingerprint recognition fails [20]. - The incident underscores the need for a balance between security measures and user-friendly solutions in public service management [22].