Jim Cramer Discusses ServiceNow (NOW)’s Business

Company Overview - ServiceNow, Inc. (NYSE:NOW) is an enterprise software company that helps businesses manage their daily processes [2]. Analyst Ratings - Cantor Fitzgerald has reiterated an Overweight rating on ServiceNow, maintaining a price target of $240, citing that the shares are trading close to historically low valuation multiples and could perform well in 2027 [2]. - Keybanc has downgraded ServiceNow to Underweight with a price target of $775, highlighting risks from AI despite the company's hybrid monetization offering some stability [2]. Market Sentiment - Jim Cramer noted that ServiceNow, once a favored stock, is currently facing significant downward pressure, indicating a challenging market environment for software companies [3]. - Cramer expressed a belief that some AI stocks may offer better potential for higher returns with limited downside risk compared to ServiceNow [3].