Core Insights - Honeywell has launched a new AI-enabled Smart Shopping Platform in collaboration with Google Cloud and 66degrees, aimed at enhancing the in-store shopping experience through digital personalization and navigation [1][2]. Group 1: Product Features - The Smart Shopping Platform allows shoppers to easily locate products, compare items, and find substitutions for out-of-stock products, thereby improving shopping efficiency and enjoyment [1][2]. - It is a cloud-based solution that connects a retailer's digital data with the physical store environment, offering personalized guidance, real-time product information, and dynamic recommendations [2][3]. - The platform utilizes Google Cloud's AI to turn Honeywell devices into intelligent companions for shoppers and staff, streamlining operations and enhancing customer loyalty [3]. Group 2: Benefits for Retailers and Staff - Retailers can implement the Smart Shopping Platform as an 'out of the box' AI solution without needing to maintain a team of AI experts, thus simplifying the integration process [2]. - Retail associates equipped with Honeywell devices can provide customized guidance to shoppers, enhancing the customer service experience and allowing employees to act as in-house experts [4]. - The platform can help retailers increase basket size and build deeper customer loyalty through personalized recommendations based on buying history and preferences [3]. Group 3: Collaboration and Availability - The launch of the Smart Shopping Platform is part of an ongoing collaboration between Honeywell and Google Cloud to advance computing across various industries [5]. - The platform is set to be available to customers starting in February 2026 [5].
Honeywell Unveils AI-Enabled Technology to Personalize In-store Shopping with Google Cloud