进一扇门 办两地事

Core Viewpoint - The "No-Boundary Electricity Service" initiative between Fujian and Guangdong provinces significantly enhances the convenience of electricity service for residents and businesses, allowing for cross-regional electricity service applications without the need for multiple trips [1][2][3]. Group 1: Service Implementation - The initiative has successfully processed over 1,400 electricity service applications since its pilot launch, addressing the increasing demand for cross-regional electricity services [1]. - A formal cooperation agreement was signed on July 16, 2025, between State Grid Fujian Electric Power Company and Southern Power Grid Guangdong Electric Power Company, establishing a framework for cross-network electricity service applications across 29 cities and 1,917 service windows [2]. - The service includes 15 high-frequency business operations such as new installations, capacity increases, name changes, and transfer of electricity accounts, benefiting over 150 million customers [2]. Group 2: Customer Experience - The initiative aims to minimize the need for customers to travel for electricity service applications, enhancing information sharing, business interoperability, and service collaboration between the two provinces [2]. - A case study illustrates the effectiveness of the service, where a customer was able to complete an electricity meter capacity increase online within three working days, demonstrating the efficiency of the "No-Boundary Electricity Service" [3]. - The initiative is positioned as a model for cross-regional business collaboration among provincial electric grid companies, improving customer satisfaction and the overall experience of electricity service [4].