没打车却被扣款？男子翻账单惊呆：6年前注销的手机号仍在扣钱！不用的手机号别大意

Core Viewpoint - The article highlights a consumer's frustration with a ride-hailing platform, where unauthorized charges were made to his account due to a previously deactivated phone number being used by another individual for a ride service [1][5]. Group 1: Incident Overview - A consumer in Zhengzhou discovered two unauthorized charges on his Alipay account for rides he did not take, linked to a round trip from Zhengzhou to Jiaozuo [3][7]. - The consumer found that his old phone number, which had been deactivated six years prior, was still associated with the ride-hailing app, allowing someone else to use it for rides and make payments through his account [3][8]. Group 2: Customer Service Response - Upon contacting the ride-hailing platform's customer service, the consumer received no satisfactory answers regarding consumer safety and protection [8]. - The platform later explained that it was unaware of the deactivated status of the consumer's phone number and that the current user of the number had accessed the account and made payments without the consumer's knowledge [8]. Group 3: Consumer Advice - The consumer expressed frustration over the situation, emphasizing the need for individuals to ensure that all accounts linked to deactivated phone numbers are also closed to prevent similar issues in the future [8].