人民币现金收付新规！2月1日起实施

Core Viewpoint - The People's Bank of China, along with other regulatory bodies, has established new regulations for cash transactions to uphold the status of the Renminbi as legal tender and to prevent the refusal of cash payments, effective from February 1, 2026 [3][4]. Group 1: Regulations on Cash Transactions - The new regulations require that entities providing face-to-face services must support cash payments and maintain reasonable change availability [3]. - For self-service models and locations with unified management, operators must clearly indicate payment methods and provide contact information for cash services [3]. - Entities conducting all transactions online must publicly disclose payment methods in advance, respecting the public's right to know and choose [3]. Group 2: Requirements for Financial Institutions - Banks must comply with cash management laws and improve cash service quality to meet public and business needs [5]. - Financial institutions are required to facilitate cash deposit and withdrawal services at their physical locations [5]. - Banks must ensure that the number and layout of cash service points meet the diverse needs of different customer groups [5]. Group 3: Handling Cash Payment Issues - In cases of cash payment difficulties, parties should negotiate amicably with the service provider and retain evidence for complaints if cash is refused or discriminated against [5]. - Complaints can be made through various channels, and the People's Bank of China will coordinate with relevant departments to address these issues promptly [5].