Xin Lang Cai Jing·2026-01-12 10:27Core Viewpoint - Ctrip experienced a significant internal communication error where many employees received misleading "resignation notice" messages, causing confusion about potential layoffs [1][2]. Group 1 - The misleading messages began with "XX hello, thank you for your companionship" and instructed employees to log into the internal communication software trippal, leading to misunderstandings about being laid off [1][2]. - The incident was clarified as a result of an internal system operation error, not an actual layoff or resignation plan [1][2]. - Following the incident, Ctrip communicated through internal OA and WeChat to clarify the situation, stating that it was a mistake during a system testing phase and apologized to the affected employees [1][2].