App自动续费将迎强监管

Group 1 - The article highlights the increasing consumer complaints regarding automatic subscription renewals and the lack of proper notifications before charges are made [1][2][3] - A significant number of complaints, exceeding 210,000, have been reported on third-party platforms, focusing on issues such as lack of prior notification and refusal to refund after unauthorized charges [2][3] - The new regulations set to take effect on April 10, 2026, will enforce stricter guidelines on automatic renewals and require clear notifications to consumers about renewal dates and cancellation options [1][4] Group 2 - Consumers face significant challenges when attempting to cancel subscriptions, often having to navigate complex processes that require multiple steps [3][4] - The article mentions that major apps have been reported for infringing on user rights, with the Ministry of Industry and Information Technology identifying 22 apps that require rectification due to forced automatic renewals [4] - Legal experts emphasize the importance of consumer rights, stating that businesses must provide clear reminders and easy cancellation options for automatic renewals, as mandated by existing consumer protection laws [5]