我省发布两项旅游服务规范指南

Core Viewpoint - The release of the "Guizhou Province Travel Agency Service Specification Guide" and the "Guizhou Province Tour Guide Service Specification Guide" aims to enhance the standardization and professionalism of tourism services in Guizhou, promoting high-quality development in the cultural and tourism industry [1] Group 1: Travel Agency Service Specification Guide - The guide focuses on four specific business areas: outbound tourism, inbound tourism, study tours, and tourism into Guizhou, providing clear service standards and requirements [1] - It is applicable to all travel agencies and related personnel in the province, offering guidance for standardized operations and quality services [1] Group 2: Tour Guide Service Specification Guide - The guide is tailored to the regional characteristics of Guizhou, establishing a service guideline system for various types of tour guides, including outbound leaders, inbound language guides, and study tour guides [1] - It addresses the unique service group of "driver-guides" by creating specific standards to resolve the integration of transportation and guiding services in mountainous tourism [1] - A dual-dimensional evaluation system for study tour guides has been established, contributing to the standardization of study travel services nationwide [1]