手机线上预约 政务上门服务

Core Viewpoint - The article highlights the innovative "Chief Approval Officer + Chief Service Officer" reform implemented by the Guangping County Administrative Approval Bureau, which enhances the efficiency of administrative services and improves the business environment for local entrepreneurs [1][2][5]. Group 1: Reform Implementation - The reform allows citizens to book appointments via a WeChat mini-program, providing "door-to-door" administrative services, which significantly reduces the need for in-person visits [2][5]. - The program includes 35 high-frequency administrative tasks, enabling users to submit applications and track progress online [3][5]. Group 2: Impact on Local Businesses - Local entrepreneur Yang Guang successfully obtained a food business license through the new system, completing the process in just two days without leaving his shop [2][5]. - The Guangping New Fa Di Smart Agricultural Trade City project benefited from the reform, with all merchants receiving necessary licenses within three days, allowing them to open before the National Day holiday [4][5]. Group 3: Performance Metrics - From June to December 2025, the WeChat mini-program processed over 4,300 cases, surpassing the total number of cases handled in 2024, with a one-time approval rate of 95% [5]. - The response rate for inquiries improved to 90%, and the accuracy of business responses reached 100%, addressing common administrative challenges [5]. Group 4: Future Plans - The Guangping County Administrative Approval Bureau plans to further optimize the WeChat mini-program and expand the range of services offered, including setting up mobile service stations in high-traffic areas [6].