Jin Tou Wang·2026-01-13 04:29Core Viewpoint - Zhejiang Commercial Bank (浙商银行) announced a long-term cleaning operation for inactive personal bank accounts to ensure the safety of customer funds and improve service quality [1] Group 1: Account Cleaning Policy - The bank will clean personal accounts that have not had any active transactions (such as deposits, withdrawals, or transfers) for over one year as of December 31, 2025, and have a balance of 100 yuan or less [1] - Accounts that fall within this cleaning scope must complete at least one transaction by February 12, 2026, to confirm their retention; otherwise, the account will have its payment functions suspended [1] - During the cleaning period, the bank will not request sensitive information such as passwords or verification codes via SMS or phone calls, advising customers to protect their account information [1] Group 2: Customer Support - Customers with questions or suggestions can contact the bank's national service hotline at 95527 or visit local branches for assistance [2]