龙腾集团毛君进：以场景AI破局，激活金融服务“沉睡价值”

Core Insights - The "2025 Financial Annual Conference" held in Beijing focused on the integration of AI and finance, highlighting the importance of this synergy for building a strong financial nation [1] - Longteng Group's President, Mao Junjin, shared insights on how scenario-based AI can unlock dormant value in financial services, emphasizing the need for deep understanding of user needs in various contexts [1][4] Company Overview - Longteng Group has evolved from a single airport lounge service provider to a leading AI-driven global travel and lifestyle platform over the past 20 years [3] - The company operates a service network across over 140 countries, offering more than 1,400 lounges, 600 city concierge cars, 1,300 restaurant discounts, and health services in over 210 cities [3] AI in Financial Services - The application of AI in finance is shifting from "rights issuance" to "experience delivery," with a focus on understanding core user needs in different scenarios [4] - Longteng Group has established data connections with over 680 airports, enabling real-time insights into lounge queues, gate distances, and flight delays, which enhances user experience [4] Integration of Financial Services - The integration of scenario-based understanding with financial services is crucial for identifying natural triggers for financial needs [5] - Longteng Group's approach involves creating financial service touchpoints within travel planning, allowing for seamless integration of cross-border payment and insurance products [5] Future Strategy - Longteng Group aims to build a new connection model in the AI+finance ecosystem, positioning itself as an "intelligent service delivery platform" for financial institutions [6] - The company plans to extend its service scenarios beyond travel to include health, education, and family services, enhancing the relevance of financial services in everyday life [7] Technological Evolution - The future of AI in finance will focus on evolving from "responding to needs" to "anticipating needs," providing timely financial advice based on user behavior patterns [7] - Longteng Group emphasizes the importance of collaboration between technology companies and financial institutions to create value and enhance service delivery [7]