The Autonomous Enterprise Is Coming, And Genpact Research Finds 12% Are Leading The Way

Core Insights - The research by Genpact highlights how leading organizations are leveraging AI to transform operations and achieve growth, focusing on the journey towards becoming an autonomous enterprise where AI is integrated into core workflows [1][2] Enablers of Autonomous Enterprises - Four critical enablers have been identified that set leading organizations apart in their journey to autonomy: the orchestration of end-to-end business processes, democratization of AI fluency, establishment of data-centric foundations, and governance mechanisms for rapid and responsible AI scaling [5][8] Executive Perspectives - A significant portion of senior executives (at least 25%) believe that self-managing business processes with minimal human oversight could be realized within three years, yet only 3% are currently implementing the necessary AI orchestration platforms [2][3] Challenges in AI Adoption - Despite high confidence in AI's potential, many organizations face foundational challenges, including inadequate governance models and workforce capability gaps, with only 45% of companies providing AI training for all employees [3][4] Research Methodology - The findings are based on a global survey of 500 senior executives from organizations with over $1 billion in annual revenue across 13 business functions and 8 industries, supplemented by qualitative interviews with 10 senior executives [6]