四川：以信用体系建设赋能文旅高质量发展

Core Viewpoint - The Sichuan Provincial Department of Culture and Tourism is committed to building a robust credit system in the cultural and tourism sectors, aiming to enhance the quality and competitiveness of the industry through a comprehensive credit framework and brand development [1]. Group 1: Institutional Framework - A three-year enhancement plan for credit construction in the cultural and tourism sector (2025-2027) has been drafted, focusing on solidifying credit data foundations, improving credit supervision mechanisms, and developing a credit economy [2]. - The plan includes 12 key tasks aimed at establishing a top-level institutional framework for credit construction across the province, promoting a coordinated approach [2]. Group 2: Data and Information Management - A credit information database for market entities in the cultural and tourism sector will be established, covering 251 types of credit information across various processes, thus creating a comprehensive and dynamic industry credit information standard system [3]. - This initiative aims to transform fragmented credit data into integrated and usable information, filling the existing gaps in credit information standardization within the sector [3]. Group 3: Quality Evaluation - A service quality evaluation system based on "credit + customer satisfaction" will be developed, incorporating public credit evaluations into core metrics and utilizing both government and market data for quantitative scoring [4]. - An annual report on the quality of cultural and tourism services will be compiled to support high-quality industry development and provide optimization suggestions [4]. Group 4: Regulatory Enhancements - A differentiated management approach will be implemented, focusing on the unique characteristics of the cultural and tourism industry, to enhance the precision and effectiveness of credit supervision [5]. - Specific credit evaluation guidelines for emerging business formats, such as script entertainment venues and esports hotels, will be established to improve service quality management [5]. Group 5: Management of Dishonest Entities - Strict adherence to the national credit management regulations will be enforced, with a commitment to identifying and publicly listing dishonest entities, along with implementing penalties such as employment restrictions [6]. - A dual notification mechanism will be established to ensure that dishonest entities are informed of their status and the policies for credit repair, promoting a balance between punishment and rehabilitation [6].