印度要求即时配送平台停止承诺“10分钟送达” 因担忧送货骑手安全
Xin Lang Cai Jing·2026-01-14 09:21

Core Viewpoint - The Indian government is urging instant retail platforms to eliminate their "10-minute delivery" promises due to growing concerns about the safety risks and work pressure faced by delivery riders [1] Group 1: Government Actions - The Indian Federal Labor Minister, Mansukh Mandaviya, has met with executives from major instant delivery companies like Blinkit, Instamart, and Zepto to discuss improving the safety and working conditions of delivery riders [1] - Blinkit has already removed the "10-minute delivery" commitment from its mobile app branding, and competitors are expected to follow suit [1] Group 2: Industry Context - Despite similar models failing in the US, Europe, and parts of Asia, India has emerged as a rare success story in the ultra-fast delivery sector, attracting billions of dollars in investments from global investors such as SoftBank and Temasek [1] - The industry relies on tens of thousands of gig delivery workers who deliver a wide range of products from dark stores or small warehouses to customers [1]

印度要求即时配送平台停止承诺“10分钟送达” 因担忧送货骑手安全 - Reportify