Citizens State Bank Partners with MANTL to Unify and Modernize Deposit Account Opening Across All Banking Channels

Core Insights - Citizens State Bank is partnering with MANTL to enhance its retail and business deposit account opening processes, aiming for a unified platform to improve customer experience and operational efficiency [1][2][4] Company Overview - Citizens State Bank is a family-owned community bank in Indiana, established in 1873, focusing on combining traditional banking values with modern technology to provide financial solutions [6][7] Partnership Details - The partnership with MANTL will allow Citizens State Bank to automate over 85% of application decisions, including KYC, AML, and BSA checks, thereby reducing manual processes and accelerating growth [3] - MANTL's technology will enable a consistent and streamlined account opening experience across all channels, enhancing efficiency for staff and simplicity for customers [2][4] Technology and Innovation - MANTL's solutions allow consumers to open new deposit accounts in under five minutes and businesses in under ten minutes, significantly improving the account opening experience [5] - The integration of MANTL's platform with Alkami's existing services will further enhance the bank's digital capabilities [4]