Verizon customers nationwide left unable to text and call after massive network outage

Core Viewpoint - Verizon Wireless experienced a significant network outage affecting customers nationwide, resulting in tens of thousands of phones entering SOS mode and users being unable to make calls, send texts, or access mobile data [1]. Group 1: Outage Details - The disruption began shortly after 9 a.m. EST and escalated quickly, with Downdetector logging over 113,000 outage reports at its peak [1]. - Major cities such as New York, Los Angeles, Chicago, Boston, and Washington, DC reported total signal loss, failed calls, and dead data connections [6]. - Verizon acknowledged the outage, stating that it was aware of the issue impacting service for some customers and that engineers were working to resolve it [9][10]. Group 2: Company Response - A Verizon spokesperson confirmed that engineers were engaged in identifying and solving the issue quickly, emphasizing the importance of reliable connectivity and apologizing for the inconvenience [10]. - As of Wednesday afternoon, the company had not disclosed the cause of the outage or provided a timeline for full restoration [10].