人民币现金收付新规下月起施行

Core Viewpoint - The People's Bank of China, in collaboration with the National Development and Reform Commission and the Financial Regulatory Bureau, has established regulations to uphold the legal status of the Renminbi and prevent the refusal of cash payments, effective from February 1, 2026 [1] Group 1: Cash Payment Regulations - The regulations require that entities providing face-to-face services must support cash payments and maintain reasonable change availability [2] - Self-service models and locations like parks and schools must clearly indicate payment methods and provide contact information for cash-related inquiries [3] - Entities that delegate payment collection must ensure that the appointed parties accept cash through formal agreements [4] Group 2: Banking Sector Requirements - Banks must comply with cash management laws and enhance cash service quality to meet public and business needs [4] - Banks with physical branches must facilitate cash deposit and withdrawal services for individual clients [6] - Banks should ensure that the number and layout of cash service points and self-service machines meet the diverse needs of different customer groups [12][15] Group 3: Handling Cash Payment Issues - In cases of cash payment difficulties, entities should negotiate amicably to resolve disputes and protect rights [20] - Evidence of cash refusal or discriminatory practices should be documented for complaints through various consumer protection channels [21]