不用跑不花钱 居民装充电桩只需线上申请

Core Insights - The State Grid Liaoning Electric Power Company has introduced a new initiative to optimize the electricity business environment, focusing on a "three-zero" service for residential charging pile installations [1][2] Group 1: Three-Zero Service - Residents can apply for charging pile installations through the "Online State Grid" APP, with all subsequent processes handled by the power supply company [1] - The "three-zero" service includes "zero on-site visits," "zero approval," and "zero investment," meaning residents do not need to visit in person, the company handles all approvals internally, and all installation costs are covered by the power supply company [1] Group 2: New Service Package - The "省心电" (Peace of Mind Electricity) service package includes a new "green energy service desk" in power supply offices, providing one-stop consultation for green electricity transactions and new energy grid connections [2] - Customers will experience improved service with a dedicated service representative managing their requests, and the ability to handle multiple processes, such as second-hand property transfers and electricity changes, in a single step [2] - Data sharing will allow customers to submit identification and business documents once, eliminating the need for repeated submissions [2] Group 3: Reliability and Supervision - The company is developing a more detailed power supply reliability management system to address issues like frequent outages and low voltage, with plans to publicly disclose information on these matters [2] - Key facilities such as hospitals and schools will receive special attention for their power supply, and emergency repairs will prioritize restoring power before conducting repairs [2] - A new evaluation system will incorporate user feedback as a key metric for service improvement, with strict accountability measures for service failures [2]