12月黑猫投诉电子游戏领域红黑榜：金铲铲之战 2000 元高价角色变 60 元白菜价

Core Insights - The article discusses the December complaint handling red and black list published by the Black Cat Complaint platform, reflecting the complaint resolution status of various companies [1][7] - As of December 2025, the platform has received nearly 31.95 million valid consumer complaints, with approximately 24.75 million responses from companies and around 20.99 million complaints resolved [1][7] - The red and black lists categorize companies by industry and highlight the most concerning areas based on recent consumer events [1][7] Group 1: Complaint Statistics - The Black Cat Complaint platform has accumulated nearly 31.95 million valid complaints from consumers [1][7] - Companies have responded to approximately 24.75 million complaints, with a resolution rate of about 20.99 million [1][7] - In December alone, there were nearly 790,000 valid complaints filed [1][7] Group 2: Industry Red and Black Lists - Shared Services: - Blacklist includes companies like Guangyu Koste, Wisdom Xiaolian, and Yunma Technology [10][11] - Whitelist features companies such as Hello, Monster Charging, and Beidian [10][11] - Shopping Platforms: - Blacklist includes major platforms like Taobao Mall, Xianyu, and Tmall [10][11] - Whitelist includes Heart Joy Mall, Qianshanji, and Tmall Supermarket [10][11] - Travel and Accommodation: - Blacklist includes airlines such as Shenzhen Airlines and All Nippon Airways [10][11] - Whitelist features companies like Chengdu Ocean Travel and Ctrip [10][11] - Entertainment and Lifestyle: - Blacklist includes WeChat, Tencent, and various entertainment apps [11] - Whitelist includes iQIYI and Guangdong Fuzhi Technology [11] - Education and Training: - Blacklist includes Duolingo and various educational institutions [11] - Whitelist features companies like Heryan Hall and Yuan Tutor [11]