Customers Rate T-Mobile as the Network Quality Leader in the Most U.S. Regions

Core Insights - T-Mobile has achieved a significant milestone by being rated highest for network quality in five out of six U.S. regions according to the J.D. Power 2026 U.S. Wireless Network Quality Study, marking a decisive shift in network leadership [1][2] Network Performance - T-Mobile's long-term network strategy has resulted in the highest ratings for network quality across more U.S. regions than ever before, surpassing its previous record of two regions and ending a streak of 35 consecutive reports dominated by a single carrier [2] - Independent testing has consistently shown that T-Mobile's substantial investments in its network are yielding tangible results, including faster speeds, lower latency, and improved voice performance [3] Customer Experience - The recognition from customers indicates that T-Mobile's network performance aligns with the data, confirming that it delivers superior service in real-world scenarios [3][4] - T-Mobile has been recognized as the best network in various independent reports, including winning 12 out of 16 categories in a recent Opensignal report and being named America's Best Network by Ookla based on over half a billion real-world tests [5][6] Industry Position - T-Mobile's network leadership is attributed to its strong spectrum portfolio for the 5G era, extensive tower infrastructure, and a highly skilled engineering team, which has led to improved customer perceptions of its network quality [4][7] - As competitors rely on outdated claims, T-Mobile continues to innovate with a nationwide standalone 5G network and is laying the groundwork for 6G, ensuring consistent and intelligent performance [7]