Alibaba Adds Agentic and Payments Capabilities to Consumer AI App
PYMNTS.com·2026-01-15 18:39

Core Insights - Alibaba has enhanced its Qwen App with agentic and payment capabilities, allowing users to perform various tasks through voice or text requests [1][2][5] Group 1: New Features and Capabilities - Qwen App can now order food, complete in-chat payments, book travel, and call restaurants, all initiated by a single user request [2] - The app integrates with Alibaba's ecosystem, including Taobao, Taobao Instant Commerce, Alipay, Fliggy, and Amap, to facilitate these features [3] - Through Taobao Instant Commerce, users can place orders, apply promotions, and complete payments, while Fliggy allows for travel itinerary design and bookings [4] Group 2: AI Payment Integration - A direct integration with Alipay enables native AI payment, allowing transactions to be completed within the conversation upon user confirmation [5] - This AI payment capability is currently available for Taobao Instant Commerce and will be expanded to other services in the future [5] Group 3: Strategic Vision and User Growth - Alibaba aims to create an intelligent assistant through Qwen App, reducing repetitive tasks for users and enhancing everyday utility [6] - The app achieved 100 million monthly active users within its first two months of release [6] Group 4: Investment in AI - Alibaba has invested over $14 billion in AI infrastructure and research in the past year and plans to allocate $53.42 billion over the next three years for AI and cloud infrastructure [7]

BABA-Alibaba Adds Agentic and Payments Capabilities to Consumer AI App - Reportify