Verizon outage spurs calls for mandatory refunds when cell service is disrupted: You shouldn't have to ‘beg for it'

Core Point - Verizon is offering a $20 credit to customers as compensation for a service outage [1] Group 1 - The credit is a response to customer dissatisfaction due to the outage [1] - Customers can claim the credit through specific instructions provided by Verizon [1]