更好发挥数字人主播价值

Core Viewpoint - The recent release of the "Live E-commerce Supervision Management Measures" by the State Administration for Market Regulation and the National Internet Information Office has brought digital human anchors and AI-generated content under regulatory scrutiny, highlighting both opportunities and challenges in the live e-commerce sector [1][2]. Group 1: Opportunities of Digital Human Anchors - Digital human anchors are seen as ideal workers for companies due to their controllable costs, ability to operate 24/7 without fatigue, and minimal risk of scandals [1]. - They can meet consumer demand for round-the-clock shopping, providing fresh and engaging shopping experiences that stimulate consumer activity [1]. Group 2: Challenges and Risks - Issues have emerged with digital human anchors, such as the use of misleading personas (e.g., portraying a "single mother" to elicit sympathy while selling substandard products), which can severely harm consumer rights [1]. - Technical shortcomings like lip-sync issues, audio-visual mismatches, and slow response times can lead to a lack of authenticity and interactivity, negatively impacting consumer experience [1][2]. Group 3: Regulatory and Operational Recommendations - The new regulations require that operators using AI-generated images and videos in live e-commerce must comply with relevant laws and standards, and continuously inform consumers about the AI nature of the content [2]. - It is essential to clarify the responsibilities of AI technology developers, operators, and users, ensuring that consumers know whom to approach in case of rights violations [2]. - The authenticity of human anchors, built on high-quality emotional content, is crucial, and the effective use of digital human anchors should focus on standardized products where experiential factors are less critical [2].