Verizon is giving customers a $20 credit for the outage—but only if they claim it. Here's how

This live map on Downdetector reports continued outages in Boston, New York, Washington, D.C., Atlanta, Tampa, Dallas, and Houston (as of this writing at around 3 p.m. ET). The mobile giant says the issue has now been resolved, however, some customers are saying they're still without service. Some 1.5 million users reported the prolonged outage on Downdetector, which still had some 893 reports (as of around 2:30 p.m. ET). That's over 24 hours after customers first started losing service around noon ET on We ...