印度政府约谈多家电商平台,要求取消骑手“10分钟送达”时限
Huan Qiu Shi Bao·2026-01-15 22:42

Group 1 - The Indian government has summoned several e-commerce platforms to discuss the cancellation of the "10-minute delivery" service due to safety concerns, which has been referred to as "life-and-death 10 minutes" in domestic discourse [1][3] - The Minister of Labour and Employment, Mandaviya, emphasized that the safety of delivery personnel must take precedence over profit-driven business commitments, leading to Blinkit modifying its advertising slogan [3][4] - The rapid growth of e-commerce has provided significant benefits to consumers in major Indian cities, but increased competition and rising consumer expectations have placed immense pressure on delivery workers, referred to as "gig workers" [4][5] Group 2 - Delivery workers often neglect safety gear and struggle with India's chaotic traffic conditions, with a reported 17,000 traffic violations by delivery personnel within a week in Bangalore [5] - Labor unions have criticized the "10-minute delivery" model as exploitative, highlighting the disparity between corporate promises and the realities faced by workers, leading to large-scale protests for better pay and safer working conditions [5] - Experts believe that government intervention may have limited impact, as the industry prioritizes speed, leaving workers under pressure from platform algorithms and consumer ratings [5]