实探西贝：贾国龙赌上一切，员工称“我们只能服从”

Core Viewpoint - The company Xibei is facing significant operational challenges, leading to the decision to close one-third of its stores nationwide, which amounts to 102 locations. This decision reflects the ongoing impact of the pre-prepared food controversy and declining customer traffic [1][5]. Group 1: Store Closures and Operations - Xibei plans to close 102 stores, representing one-third of its total locations, in the first quarter [1]. - In contrast, some stores confirmed they would continue normal operations, indicating a mixed response to the company's current situation [2]. - The company has introduced recharge and savings promotions to attract customers, offering incentives such as a 350 yuan bonus for a 3000 yuan recharge [3]. Group 2: Employee Perspectives - Employees express concerns about the impact of the company's decisions on their job security, with one employee noting that customer inquiries about potential store closures have increased [3]. - Despite the challenges, employees are trying to maintain service quality, with some indicating that they rely heavily on takeout orders due to reduced dine-in traffic [2][3]. - The ongoing controversy has placed employees in a difficult position, as they navigate customer expectations and their own job security amidst the company's struggles [5]. Group 3: Leadership and Accountability - The founder, Jia Guolong, has taken a public stance in response to the controversy, which has led to increased scrutiny and pressure on both him and the employees [4][5]. - Jia's commitment to addressing the issues head-on contrasts with other industry leaders who have chosen to remain silent, highlighting a different approach to leadership during crises [4]. - The narrative surrounding the company's challenges has shifted focus from the initial controversy to the broader implications for employees and their livelihoods [5].