网友吐槽点两份奶盖后茶汤只剩半杯

Group 1 - The core issue revolves around customer dissatisfaction with KOI's "Red Tea Macchiato" product, where customers reported that ordering two portions of the macchiato resulted in only half a cup of tea being served [1] - KOI's representative issued an apology and clarified that the tea volume for the Macchiato series is now fixed at 380ml for medium cups and 480ml for large cups, ensuring that adding more macchiato will not reduce the tea volume [1] - The reduction in tea volume was initially intended to provide customers with enough space to mix or add other ingredients, aiming to enhance the drinking experience, but this intention was not effectively communicated to customers, leading to misunderstandings [1]