【便民】2月1日起铁路部门拓展“静音车厢”服务范围

Core Viewpoint - The China National Railway Group is expanding its "Quiet Carriage" service to enhance passenger travel experience and promote a civilized, warm, and quiet travel environment, effective from February 1, with over 8,000 trains offering this service nationwide [1][8]. Group 1: Service Expansion - The "Quiet Carriage" service will now include "D" and "G" series trains, excluding sleeper trains, significantly increasing the number of trains offering this service [1][8]. - The service was initially piloted in December 2020 on high-speed routes such as Beijing-Shanghai and Chengdu-Chongqing, and has been well-received by passengers [8]. Group 2: Service Features - "Quiet Carriages" provide a relatively quiet travel environment by adjusting audio levels and guiding passenger behavior, with staff trained to offer gentle service and provide disposable earplugs for those in need [6][8]. - Passengers must agree to a set of quiet agreements when purchasing tickets for the "Quiet Carriage," which includes maintaining silence, keeping electronic devices on silent, and managing children's behavior [6][8]. Group 3: Ticketing and Compliance - Tickets for "Quiet Carriages" can be purchased through the railway's 12306 platform, where passengers can select the option for priority allocation of seats in the "Quiet Carriage" [8]. - The railway staff will remind and guide passengers who violate the quiet agreements to maintain a comfortable travel environment [6][8].