朝阳区12月物业“红黑榜”来了！

Core Viewpoint - The article emphasizes the importance of high-quality property services in creating harmonious and beautiful communities, highlighting the implementation of a "red-black list" system for property service companies in Chaoyang District to enhance service quality and accountability [1]. Group 1: Property Service Ranking System - A ranking system for property service companies has been established based on the handling of citizen complaints, aiming to improve service levels and accountability [1][2]. - The rankings will be published by the Chaoyang District Urban Management Command Center and will be available on various media platforms [2]. Group 2: December Assessment Results - In December, a total of 7,503 property management complaints were received, with the top five issues being: - Non-standard property services: 3,718 complaints (49.6%) - Parking order management: 1,411 complaints (18.8%) - Owners' committee issues: 1,065 complaints (14.2%) - Security issues: 749 complaints (10.0%) - Property fee issues: 502 complaints (6.7%) [3]. Group 3: December Red and Black Lists - The December "red list" includes companies with zero complaints, such as Beijing Hongming Property Management Co., Ltd. and China State Construction Property Management Co., Ltd. [6]. - The "black list" highlights companies with poor performance in handling complaints, indicating areas for improvement [6][7]. Group 4: Community Well-being - The quality of property services is closely linked to residents' happiness and livability, with an emphasis on the need for property companies to take responsibility and enhance service quality [8].